Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is looking for a Software Engineer to join our team in Bangalore. As an engineer, you will help design, build, and operate core messaging and caching services that our product teams rely on to deliver secure, reliable, and scalable experiences to customers worldwide. You will work with senior engineers and managers to implement platform features, improve reliability and performance, and build tooling and libraries that make it easy for product teams to adopt best‑practice eventing and caching patterns.

This position is an individual contributor role reporting to a Senior Engineering Manager in Cloud & Production Engineering.
 

Responsibility

• Design, implement, and test features in our events, cache, and queues platform, under the guidance of senior engineers

• Contribute to internal client libraries and SDKs that standardize how Docusign services interact with Azure Service Bus, Google Cloud Pub/Sub, Kafka, Redis, and related platforms

• Help improve the reliability and performance of messaging and caching systems by implementing metrics, logging, and tracing for critical paths, participating in root‑cause analysis (RCA) discussions and follow‑up fixes, and automating runbooks and operational tasks where possible

• Collaborate with teammates to review designs and code, share feedback, and learn best practices for distributed systems and event‑driven architectures

• Write unit, integration, and functional tests to ensure high quality and maintainability of code

• Work with SRE and partner engineering teams to roll out changes safely, including canary deployments, feature flags, and configuration management

• Learn and follow secure coding practices, including proper handling of secrets, credentials, and access to messaging and cache resources

• Participate in team rituals (standups, planning, retrospectives) and contribute to a positive, inclusive team culture

Job Designation

Hybrid:Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Currently pursuing or recently completed a BE/BTech, ME/MTech, or equivalent degree in Computer Science, Computer Engineering, or a related technical field

• Strong foundation in computer science fundamentals, including data structures, algorithms, and problem solving

• Programming experience in at least one object‑oriented or systems language such as Java, C#, Python or Go

• Familiarity with basic concepts in distributed systems (for example, client‑server, latency, throughput, retries) and networking (for example, HTTP, TCP/IP)

• Comfort with Linux or another UNIX‑like operating system and command‑line tools

• Good written and verbal communication skills, with an ability to work effectively in a collaborative team environment

Preferred

• Internship or project experience building backend services, microservices, or APIs

• Exposure to messaging or streaming systems (for example, Azure Service Bus, Pub/Sub, Kafka, RabbitMQ) or caching systems (for example, Redis, Memcached), through coursework, projects, or internships

• Experience with either Cloud platforms such as Azure, Google Cloud Platform, or AWS, or Containers (Docker) and basic CI/CD tooling, or writing automated tests and using version control (Git)

• Demonstrated interest in reliability and performance (for example, course projects, hackathons, or personal projects related to distributed systems or infrastructure)

• A growth mindset and eagerness to learn from feedback, mentors, and teammates

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.