Company Profile
LSEG (London Stock Exchange Group) is a world-leading financial markets infrastructure and data business.
We are dedicated, open-access partners with a commitment to excellence in delivering services across Data & Analytics, Capital Markets, and Post Trade.
Backed by three hundred years of experience, innovative technologies, and a team of over 23,000 people in 70 countries, our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.

Role Profile
Are you passionate about making developers' lives easier, faster, and more fulfilling?
Do you dream of streamlining workflows, squashing bugs, and fuelling innovation?
We're on a mission to supercharge our engineering culture by building a world-class Developer community that's the envy of the industry.

In this role, you'll be joining our Engineering Team within Engineering Excellence & Productivity (EXP) as a DevOps Engineer.

Developer Platforms’ mission is to:
• Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform
• Improve Developer Experience by increasing their ability to improve cadence of delivery of new features
• Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes
• Ensure that development on the integrated platform is both secure and compliant by design

Tech Profile / Essential Skills
• DevOps Principles including CI/CD
• Developer Tools: GitLab, GitLab CI, Docker, Kubernetes
• IaC Tools - Terraform
• General understanding of Databases
• Proficiency with Cloud services such as AWS, Azure
• PPM Tools (e.g., Clarity, JIRA, Asana)
• Ability to deploy, manage and troubleshoot cloud infrastructure
• Previous experience in a Project delivery, Coordination or Support role
• Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and/or Emerging Technology and Governance

Preferred Skills and Experience
• Hands-On experience of working on Windows/Linux Servers. Cloud services (AWS/Azure/GCP)
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls
• Strong troubleshooting skills on these platforms
• Minimum knowledge and understanding of financial markets are desirable
• Ability to work independently and in a team environment
• Ability to communicate effectively in English with all levels of staff, both orally and written
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision
• Highly motivated, self-directed individual with a positive & pro-active attitude to work
• Customer and service focused, with determination to meet their needs and expectations
• Be driven and committed to the goals and objectives of the team and organization
• Second line point of escalation in event of a major incident

KEY COMPETENCIES
• Deep understanding of Cloud platforms and their services
• Proficiency in configuration management and automation tools
• Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements
• Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks
• Ability to identify bottlenecks and implement efficient solutions
• Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements
• Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation
• Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies
• Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem
• Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods
• Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions
• Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem
• Interacts well with others, quickly establishing rapport building positive relationships and networks
• Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality

Education and Professional Skills
• Curious about new technologies and tools, creative thinking and initiative taking
• Solid English reading/writing capability required
• Strong communication & collaboration skills
• Commitment to DevOps culture
• Familiarity with Agile principles including any hand on experience

Detailed Responsibilities
• Applies knowledge of software development lifecycles to design, produce and guide the development of complex software solutions, ensuring alignments with requirements
• Develops knowledge and understanding of technologies in LSEG and utilises these in own scope of work and others as well as to create solutions
• Design, implement and maintain scalable, resilient and secure cloud infrastructure
• Automate build, tests and deployment processes to enhance efficiency and reliability
• Implement monitoring solutions to ensure the health and performance of applications and infrastructure
• Implement and maintain security best practices for cloud infrastructure, applications and CI/CD pipelines
• Handles own workload and promotes an open and inclusive culture
• Builds knowledge of software development and utilises this knowledge within work
• Ensure consistency and reliability of environments across development, staging and production
• Completes the delivery of given tasks with some guidance and oversight
• Builds strong relationships with their team and colleagues, collaborating closely with team
• Communicates clearly and in a timely manner, keeping clear lines of communication open to ensure full understanding of information and tasks and asking questions where needed
• Takes interest to develop knowledge in technology products and tools through on the job learning, certifications and projects
• Analyse business system requirements to identify risks that enables improving resiliency of new / updated technology solutions
• Must interact with global teams in time zones spanning UK, US, APAC areas
• Engage in and improve the whole lifecycle of services—from inception and design, through to deployment, operation, and refinement
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity
• Build a CI/CD pipeline and maintain the pipeline for Software Delivery
• Collaborate with Security and Infrastructure teams to ensure the patching are up to date
• Co-ordinate and work with DevOps Capability team to perform the Disaster recovery for the applications
• Participate in Project related activities to meet operational needs
• To ensure knowledge Articles of all supported systems is continually updated
• To provide a high level of customer service, whilst working under pressure
• To follow and adhere to established Incident Management, Change Management and Problem Management procedures