WeWork India is one of India’s leading flexible workspace operators – ‘Great Place To Work’ certified (Nov 2024 – Nov 2025), aimed at creating flexible workspace solutions for companies of all sizes.

Since its inception in India in 2016, WeWork India has expanded across 63 operational centres in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad. WeWork India meets distinct workspace needs, for various businesses. WeWork India strives to provide customised and curated solutions for various office space needs through its products and solutions.

At WeWork India, we’re driven by collaboration, creativity, and a shared vision to redefine the future of work. If you're looking to be part of a dynamic, fast-growing organisation that values talent and fosters growth, join us and build your future with WeWork India.

For more information, please visit our website https://wework.co.in/

About the Role :

The Community team is dedicated towards enhancing the member experience, sales performance and operational excellence of our WeWork locations. This team plays a central role in all operations at all locations of WeWork and serves as the “face” of WeWork. Every member of this team helps our members and employees create their life’s work through assisting in functions such as hospitality and operations. 

Roles and Responsibilities :

Illustrate WeWork’s core values and strive to achieve our mission by supporting the Community Management team to achieve the following:

• Create a welcoming and collaborative community environment amongst our members through events and by building relationships between members

• Ensure that your building is fully operational and processes are running smoothly

• Drive growth and promotion of WeWork-provided service offerings

• Take direction from the Community Manager to support the Community team as necessary

Greeting/Point of Contact :

• Be the first and last point of contact for your building

• Cover the front desk during business hours

• Greet and check-in member guests

• Greet people who come in for tours, track walk-ins, schedule tours and send confirmation emails

• Manage WeWork Member check-ins and check-outs

• Prepare and distribute promotional materials to guests/potential members

• Answer “walk-up” member and guest questions or refer inquirers to additional resources

Membership Management :

• Work on community initiatives designed to develop connections between members including member introductions, event support, email and print communications

• Solve member-related issues to ensure that a cohesive community is maintained 

Events and Community Management :

• Assist with set-up and breakdown of events

• Prepare newsletters, posters and event reports

• Business Development and execution of external events from non members 

Building Operations and Management :

• Assist with move-ins and move-outs

• Assist with building operations and maintenance to ensure the highest level of member experience

• Mail and package responsibilities as needed

• Identify issues for escalation to the Community Manager and document the same accordingly

• Manage member ticketing communications and on ground emails 

• Place orders and manage expenses for the location

Experience and Requirements :

• College graduate is preferred, but not required

• Strong verbal and written communication skills

• Exceptional organizational and multitasking skills

• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic and empathy

• Passion for entrepreneurial communities

• Understanding of WeWork’s mission and values

• Proficient in basic computer skills

• Customer service and/or sales experience is a plus

Note : At the end of your internship, either on termination or full time conversion (where justified by business need) you will be asked to present the learnings and impact of your internship.