Qualifications

Required Qualifications 

• Currently pursuing a Bachelor’s degree in engineering, computer science or related field.
• Must have at least one additional quarter/semester of school remaining following the completion of the internship.
• Ability to demonstrate an understanding of operating systems and Windows fundamentals. 

Preferred Qualifications 

• Testing and troubleshooting skills. 
• Deep understanding of operating systems and Windows fundamentals. 
• Experience in scripting languages such as PowerShell, Python.
• Familiar with an object-oriented language.

Responsibilities

• You will be part of a global team driving enormous scale and assuring operational excellence while gaining deep understanding of availability, performance, and security.
• Develop platforms and frameworks that can be used to host various types of services or automate processes for large scale initiatives. 
• Support customers in device management, configuring, administrating, and troubleshooting issues related to Windows and Intune. 
• Deep Dive issues through log and data collection. 
• Evaluate and contribute to product enhancements during trend analysis partnering with Feature PM’s. 
• Work closely with peer engineering teams on defining and implementing improvements to service monitoring and reporting to enhance availability, reliability, and capability. 
• Solve problems in mission critical services and create solutions to prevent problem recurrence, with the goal of automating response to all non-exceptional service conditions. 
• Providing operational support for day-to-day activities involving deployment of services and configuration of services etc.