As a QA Engineer, you will be responsible for managing the testing strategy, processes, and resources for the Decisions platform. This role works closely with ALL departments (Cloud Ops, Customer Success, Documentation, Professional Services, R&D, Solutions, and Support) to identify core issues and prioritize fixes for releases in a tight schedule. The successful candidate will combine technical and effective communication skills to drive quality in the product throughout the organization.

Essential Functions/Priorities

• Identify and implement strategies to test the platform effectively in tight timelines across multiple platform versions.
• Work on a Global team that performs both automated and manual tests.
• Proficiency in writing Automated Tests using either C# or Java programming languages along with web automation frameworks like Selenium or Playwright.
• Communicate with leadership, developers, testers, and other departments regarding platform issues.
• Document testing results and create reports for leadership used in tracking release readiness.

Support Duties

• Understands the technical intricacies of enterprise integrations and
• communicates plans and solutions for testing these scenarios effectively.
• Provides examples and training for testing resources on platform features.
• Anticipates problems and provides recommendations.
• Question the status quo and exude initiative.
• Watch, learn, speak up, and do what is needed to advance our mission and who we are as an organization.

Requirements

• Certification in Quality Assurance (Automation)
• Attention to detail with the ability to multitask.
• Excellent written and verbal communication skills with the ability to effectively communicate with an on and off-shore audience.
• Understand databases, enterprise systems, web applications, and software industry best practices in Software QA, as well as the SDLC using Agile and other lean methodologies.
• Understand basic concepts about software development like data types, variables, iterating arrays, exception handling, etc. Or at least have a knack for solving software problems.
• Ability to analyze information from disparate sources to produce plans.
• Be very competent at using a Windows computer (if you don't know how to find your local IP address or shut down Windows using a command prompt, this probably isn't the job for you).
• A desire for excellence in user experience and for producing quality software for end-users.
• Enjoy being a software detective, familiar with testing fundamentals, Windows services, basic networking concepts, APIs, etc.
• Experience with any of the following is a plus but not required: .Net, HTML, C#, NET, SQL, JS, IIS, AD, Hyper-V/Virtualbox, and Any Software Testing Platform.
• Flexibility to meet changing organizational focus and needs in a fast-paced environment.