My Billbook is one of our flagship products that allows small businesses to create invoices, manage their outstanding and monitor their stock on the go. My Billbook is currently being used by more than 5M+ businesses across 1000+ towns, with over $6 billion annual transactions and we are growing 100% month on month. Any successful company’s success is defined by how happy their customers are. We at Flobiz, strive to provide the best customer experience to our users. As a customer support associate, you will be responsible for handling customer queries, enhancing customer journey with our product and overall service experience.

Key Responsibilities

• Collaborate with cross-functional teams: Work closely with product managers, engineers, and senior designers to conceptualize and execute product design solutions.
• User Experience (UX) Design: Participate in user research, create wireframes, user flows, and prototypes to ensure intuitive and user-friendly interfaces.
• Visual Design: Contribute to the visual aspects of the product, including layout, color schemes, typography, and overall design aesthetics.
• Prototyping: Build interactive prototypes to communicate design ideas to stakeholders and validate design decisions through user testing.
• Design Documentation: Help create and maintain design guidelines, style guides, and other documentation to ensure design consistency across the platform.
• Feedback & Iteration: Actively participate in design critiques, gather user feedback, and iterate on designs to improve usability and functionality.
• Stay Current: Keep up to date with industry trends, design tools, and SaaS product design best practices to bring fresh ideas and perspectives to the team.

Required Skills & Qualifications

• Completed a degree / course in Product Design, User Experience (UX) Design, Human-Computer Interaction (HCI), or related fields (recent graduates may also apply).
• Proficiency in Figma, and other design software.
• Understanding of UX/UI principles and user-centered design processes.
• Basic knowledge of prototyping tools (e.g., InVision, Marvel, etc.) and the ability to create interactive designs.
• Strong communication skills with the ability to present and articulate design decisions to team members.
• A keen eye for detail and a passion for creating visually appealing, functional, and easy-to-use products.
• Team player with the ability to collaborate and contribute in a fast-paced, agile environment.
• Portfolio of design work (school projects, personal projects, or previous internships) demonstrating problem-solving skills and creative design solutions.

Perks @ Benefits (Post Conversion as Full time employee)

● An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise

● Flobiz Academy : Helps you in terms of Learning and enhancing your skills

● Competitive salary

● A reward system that celebrates hard work and milestones and Performances throughout the year.

● A cool office to make you feel like home. An environment so good that you won't miss your home.

Location - Bangalore , Hybrid 5 days working