Desired experience -

• Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline with a CGPA 8+

• Ability to work well in a highly dynamic / team environment; excellent customer facing communication skills; strong team player.

• Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC)

• Ability to handle multiple competing priorities in a fast-paced environment.

• Ability to break down complex concepts into easily understood frameworks and models.

• Disciplined self-starter, does whatever it takes in order to succeed

• Able to work with customer in different time zones, as required.

• The work timing in this role would be 5PM - 2AM IST.

What will you do?

• Drive the customer’s BrowserStack technical product evaluation end to end. 

• Coordinate actively with customer stakeholders like the customer's Dev, QA, Network, Security, Business  teams etc., to resolve technical product queries or technical roadblocks.

• Lead Customer Engineering activities including technical discovery, RFP responses, product value proposition, architectural guidance, L3 technical support escalations and ongoing customer relationships

• Devis technical approaches/solutions to enable customers to achieve success with BrowserStack. 

• Work with cross functional product & engineering teams, learn & develop on testing domain technologies among others as per the customer needs. This involves programming, test automation frameworks, CI tools, security, networks, etc.

• Design and lead comprehensive technical sessions and workshops for customers.

• Work as a bridge between Customer and Product & Engineering teams, capture technical product requirements and feedback from customers and relay it to product with relevant market insights to enhance product.

Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:

• Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000

• Gratuity as per payment of Gratuity Act, 1972

• Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends

• Remote-First work environment that allows our people to work from anywhere in India

• Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience