Website
Tech Support
TestGorilla
Updated on: 08 November 2024
Additional Details
Work Location
Work-from-home
Job Type
FTE
Batch
2024 | 2023 | 2022 | 2021
Stream Required
BE/B-TECH in Computer Science, Information Technology, Electrical and Electronics Engineering (EEE), Electronics and Communication Engineering (ECE), Telecommunications, Software, Computer Applications, Electrical Engineering, Electronics, or Automatic Co
Salary
10,000 - INR 20,000/month (Stipend)
Job Description
We are seeking a skilled and motivated Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to our team. The ideal candidate will possess excellent communication skills and a strong technical background.
Job Responsibilities:
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Guide interns in sourcing and evaluating tech products.
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Supervise the creation and editing of user manuals and product videos.
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Optimize website content with proper SEO keywords.
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Prepare and review technical documents and presentations.
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Manage and update the knowledge base.
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Ensure timely updates and product uploads are made on the website.
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Conduct product research to assist sales staff with customer queries.
Eligibility Criteria:
-
0 to 2 years of experience in a technical support role.
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Bachelor’s degree in Computer Science, Information Technology, Electrical and Electronics Engineering (EEE), Electronics and Communication Engineering (ECE), Telecommunications, Software, Computer Applications, Electrical Engineering, Electronics, or Automatic Control.
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Must not be a student.
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Must have your own laptop/PC with a stable internet connection.
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Proficient in English communication.
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Strong interest in technology.
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Frequently Asked Questions
What is the role of Tech Support at TestGorilla?
The Tech Support role at TestGorilla involves working on key responsibilities mentioned in the job description and contributing to company growth.
Where is this job located?
This job is located in Work-from-home.
What is the salary for this position?
The salary for this role is 10,000 - INR 20,000/month (Stipend).
Who all are eligible for this role
candidates with degree BE/B-TECH in Computer Science, Information Technology, Electrical and Electronics Engineering (EEE), Electronics and Communication Engineering (ECE), Telecommunications, Software, Computer Applications, Electrical Engineering, Electronics, or Automatic Co and graduating year will be 2024 | 2023 | 2022 | 2021.
How can I apply for this job?
You can apply directly using the official application link provided above on this page.
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